Senior Business Process Owner - P&C Claims Litigations

Own and continuously improve P&C claims litigation business processes by defining problems, evaluating requirements, and driving end-to-end design, testing, and implementation. Translate process objectives, rules, KPIs, risks, and controls into high-performing capabilities that reduce failures and eliminate redundancies. Use reporting, data, and analytics to measure performance, align internal stakeholders and customers, and lead solution development with business case and benefits substantiation while mentoring team partners.