Associate - Resident Resources

Help AG
Dubai
Workplace: HybridFull timeFunction: People, HR & TalentEducation: bachelorsSkills: ["Interpersonal skills","Stakeholder management","Communication","Organizational skills","Conflict management","Customer expectation management"]

Own the end-to-end resident resourcing lifecycle for customer-deployed IT security teams, from requirement gathering and recruitment through onboarding, contract/SOW administration, timesheet collection, and offboarding or reintegration. Coordinate with recruitment agencies, support security clearance and visa processing, manage travel/accommodation/IT assets for deployments, and maintain accurate employee and contract records while partnering with customers on day-to-day operational needs.

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FursaFursa
Help AG
Help AG
5 days ago

Associate - Resident Resources

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own the end-to-end resident resourcing lifecycle for customer-deployed IT security teams, from requirement gathering and recruitment through onboarding, contract/SOW administration, timesheet collection, and offboarding or reintegration. Coordinate with recruitment agencies, support security clearance and visa processing, manage travel/accommodation/IT assets for deployments, and maintain accurate employee and contract records while partnering with customers on day-to-day operational needs.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Entry level

Key Responsibilities

  • •Manage the end-to-end resident resource lifecycle, including sourcing, onboarding, leave management, timesheets, and offboarding.
  • •Advertise vacancies and coordinate recruitment agency sourcing, shortlisting, CV screening, and interview/selection coordination with customers.
  • •Support onboarding activities including security clearances, documentation, visa processing, and employee relocation.
  • •Coordinate travel, accommodation, orientation, IT asset allocation, and customer-site deployment for new resources.
  • •Administer resource contracts, Statements of Work (SOWs), and Change Requests (CRs) while maintaining accurate employee and contractual records.

Pay and Benefits

Perks:Health InsuranceAnnual Flights

Key Requirements

  • •Degree in Human Resource, Business Administration, Information Systems, Computer Engineering, or relevant industry experience.
  • •Strong customer- and team-focused attitude with active listening and strong interpersonal skills.
  • •Knowledge of UAE Labor Laws, immigration processes, MOHRE and CICPA requirements.
  • •Expertise with productivity tools such as Office 365 and HR/IT systems (e.g., ITSM, HRMS).
  • •Strong stakeholder, communication, organizational, and conflict-management skills.
Education:Bachelor's in Human Resource; Business Administration; Information Systems; Computer Engineering
Skills:Interpersonal skillsStakeholder managementCommunicationOrganizational skillsConflict managementCustomer expectation management
Tech Stack:Office 365ITSMHRMSSAPAribaFieldglass

Company Brief

Help AG
Provides cybersecurity solutions and managed security services including MDR, SOC, threat intelligence, consulting, and compliance for enterprises across the Middle East and APAC. Offers integration, incident response, and risk-management services for complex IT environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
WebsiteLinkedIn