Solutions Architect (Greater China)

Stripe
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Executive engagement","Group facilitation","Independent work","Ownership","Presentation"]

Partner with enterprise Chinese merchants to uncover customer pain points and desired outcomes, then architect tailored Stripe solutions. Lead structured technical discovery and executive engagements, evangelizing proposals through demos and solution readouts. Identify expansion opportunities across new markets and business units, and act as the Voice of the Customer to shape product and engineering priorities. Provide technical counterpoints to sales and design for complex third-party integrations.

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Stripe
Stripe
19 hours ago

Solutions Architect (Greater China)

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Last checked: 4 hours agoStatus: Live

Job Summary

Partner with enterprise Chinese merchants to uncover customer pain points and desired outcomes, then architect tailored Stripe solutions. Lead structured technical discovery and executive engagements, evangelizing proposals through demos and solution readouts. Identify expansion opportunities across new markets and business units, and act as the Voice of the Customer to shape product and engineering priorities. Provide technical counterpoints to sales and design for complex third-party integrations.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Conduct technical discovery and in-depth business analysis/research to understand customer operations, industry dynamics, and competitive landscapes.
  • •Lead strategic engagements through a structured discovery process and design technically sound solutions.
  • •Identify and articulate account expansion opportunities, including new capabilities and local payment methods.
  • •Capture field insights and emerging trends as the Voice of the Customer to inform Stripe product and engineering.
  • •Serve as a technical counterpoint to sales by designing robust solutions and delivering technical demonstrations.

Key Requirements

  • •7+ years in a customer-facing engineering role such as sales engineer, pre-sale solution consultant, or solutions architect for a global software enterprise.
  • •Strong verbal and written communication skills in English and Mandarin to work with enterprise Chinese merchants.
  • •Ability to engage executives and build credibility with decision makers across levels.
  • •Strong group-facilitation skills to propose and lead customer meetings and discovery.
  • •Thorough understanding of the software development lifecycle and API architectures; experience writing code in Ruby, Python, JavaScript, Java, or Go is a plus.
Experience:FintechPaymentsBillingInvoicingIssuingBankingConsultingGrowth stage internet/softwareEnterprise software
Skills:CommunicationExecutive engagementGroup facilitationIndependent workOwnershipPresentation
Languages:EnglishMandarin
Tech Stack:RubyPythonJavaScriptJavaGoAPIsAPI architectureSoftware development lifecycle

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor