Lead Store Advisor, Suburban Square (Philadelphia)

On Holding
Philadelphia
Workplace: OnsiteFull timeFunction: OtherExperience: 2-3 yearsSkills: ["Communication","Interpersonal skills","Leadership","Customer focus","Team motivation"]

Lead day-to-day store operations by driving sales performance, supervising and mentoring Store Advisors, and maintaining operational excellence. You’ll oversee customer interactions, support inventory management (ordering and stock accuracy), and execute visual merchandising to create a premium shopping experience. Serve as the primary contact for store leadership, IT, and Facility Management on product flow and store system functionality, and train the team on back-of-house processes while collaborating cross-functionally to improve store success.

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FursaFursa
On Holding
On Holding
1 month ago

Lead Store Advisor, Suburban Square (Philadelphia)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead day-to-day store operations by driving sales performance, supervising and mentoring Store Advisors, and maintaining operational excellence. You’ll oversee customer interactions, support inventory management (ordering and stock accuracy), and execute visual merchandising to create a premium shopping experience. Serve as the primary contact for store leadership, IT, and Facility Management on product flow and store system functionality, and train the team on back-of-house processes while collaborating cross-functionally to improve store success.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Drive sales performance while supervising customer interactions.
  • •Supervise, mentor, and motivate a team of Store Advisors.
  • •Manage inventory tasks including placing orders, managing fill-in orders, and ensuring accurate stock levels.
  • •Execute visual merchandising plans and uphold store visual standards to deliver a premium shopping experience.
  • •Serve as primary contact for store leadership, IT, and Facility Management; train the team on back-of-house (BoH) processes.

Key Requirements

  • •2-3 years of experience in retail operations or a customer-focused environment.
  • •At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
  • •Experience in the Outlet, Running, Fashion, or Sports industry is a plus.
  • •Exceptional communication and interpersonal skills with the ability to connect with customers and inspire your team.
  • •A keen eye for maintaining a visually appealing store and upholding visual merchandising standards.
Experience:2-3 yearsRetailCustomer service
Skills:CommunicationInterpersonal skillsLeadershipCustomer focusTeam motivation
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn