NTT

1 month ago

Salesforce Agentforce Technical Lead

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Design and lead Salesforce Agentforce and AI-powered implementations for enterprise clients. Own solution architecture across Agentforce, Einstein AI, Prompt Builder/Agent Builder, and Data Cloud, translating requirements into scalable systems. Provide technical leadership for Apex, LWC, Flows, and integrations, ensuring performance, security, maintainability, and responsible AI governance. Mentor developers, support architecture reviews, release/deployment planning, and post-production stabilization.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Lead the design, architecture, development, and deployment of Salesforce Agentforce and AI-powered solutions across enterprise implementations.
•Drive solution architecture for Agentforce, Einstein AI, Prompt Builder/Agent Builder, Data Cloud, and Salesforce platform capabilities.
•Provide technical leadership for development teams, including best practices, coding standards, design patterns, and AI implementation strategies.
•Design and develop custom Agentforce agents, topics, actions, prompts, conversation flows, and intelligent automation solutions.
•Ensure AI governance, security, compliance, and responsible AI practices, and review designs/code/configurations for scalability, performance, and maintainability.

Key Requirements

•7+ years of Salesforce implementation and development experience.
•2+ years of experience leading Salesforce technical teams and enterprise implementations.
•Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, Copilot Actions, and generative AI capabilities.
•Strong expertise in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce platform architecture.
•Salesforce Platform Developer I Certification and experience with Salesforce security architecture (Profiles, Roles, Permission Sets, Sharing Rules, Data Governance).

Experience:7+ yearsSalesforceEnterprise implementationsGenerative AICRMCustomer engagement

Education:Certification / Diploma

Skills:Technical leadershipSolution designStakeholder managementMentoringCode review

Certifications:Salesforce Platform Developer ISalesforce AI SpecialistAgentforce SpecialistSalesforce Platform Developer IISalesforce Application ArchitectSalesforce System Architect

Tech Stack:Salesforce AgentforceEinstein AIPrompt BuilderAgent BuilderData CloudApexLightning Web Components (LWC)FlowsVisualforceTriggersREST APIsPlatform EventsMiddlewareExternal ServicesProfilesRolesPermission SetsSharing RulesData GovernanceCRM Analytics

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT