Engineering Manager - Machine Learning (AI Products)

Xero
Auckland, Melbourne, Sydney
Workplace: HybridFull timeFunction: Data Science & Machine LearningSkills: ["Leadership","Coaching","Team growth","Technical judgement","Delivery planning","Hands-on problem-solving","Systems thinking"]

Lead a high-performing, inclusive team of ML and platform engineers to take research and models into production-grade ML infrastructure at scale. Drive predictable delivery while prioritizing system health across MLOps maturity, observability, and incident-ready operations for AI services. Collaborate with staff and principal engineers on architecture, and coach your team to deliver AI-native workflows across the software development lifecycle for Xero’s AI Products.

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FursaFursa
Xero
Xero
2 days ago

Engineering Manager - Machine Learning (AI Products)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead a high-performing, inclusive team of ML and platform engineers to take research and models into production-grade ML infrastructure at scale. Drive predictable delivery while prioritizing system health across MLOps maturity, observability, and incident-ready operations for AI services. Collaborate with staff and principal engineers on architecture, and coach your team to deliver AI-native workflows across the software development lifecycle for Xero’s AI Products.
Location: Auckland, Melbourne, Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Lead an ML and platform engineering team to build production-grade ML infrastructure running at scale.
  • •Own MLOps maturity, observability, and operational realities of running AI systems in production.
  • •Balance predictable delivery with a relentless focus on system health.
  • •Partner with senior individual contributors on technical architecture while driving team growth and delivery rigour.
  • •Champion AI-native workflows across the software development lifecycle and engage in production code support when needed.

Key Requirements

  • •Lead, coach, and develop engineers with a track record of building team capability over time.
  • •Apply strong technical judgement across architecture, system design, and engineering trade-offs.
  • •Translate business goals into executable engineering plans balancing delivery and long-term system health.
  • •Deliver roadmaps predictably in fast-paced, evolving environments.
  • •Be comfortable writing, reviewing, and debugging production code to unblock the team or support incidents.
Skills:LeadershipCoachingTeam growthTechnical judgementDelivery planningHands-on problem-solvingSystems thinking

Company Brief

Xero
Provides cloud-based accounting, payroll, and financial management software for small and medium-sized businesses, enabling invoicing, bank reconciliation, reporting, and integrations with third-party apps globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Wellington, New Zealand
Founded: 2006
WebsiteLinkedIn