Customer Care Representative (UAE National)

Al Tayer Group
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Communication","Pleasant personality"]

Welcome customers courteously and answer phone calls efficiently, providing the right support and information until they are attended to by the relevant personnel. Handle customer service and service booking over the phone, direct customers to the appropriate Service Advisor, and call customers for follow-up feedback after their ATM visits. Support telemarketing campaign activities, assist reception with courtesy vehicles, and maintain cleanliness and housekeeping standards in the reception area.

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FursaFursa
Al Tayer Group
Al Tayer Group
1 month ago

Customer Care Representative (UAE National)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Welcome customers courteously and answer phone calls efficiently, providing the right support and information until they are attended to by the relevant personnel. Handle customer service and service booking over the phone, direct customers to the appropriate Service Advisor, and call customers for follow-up feedback after their ATM visits. Support telemarketing campaign activities, assist reception with courtesy vehicles, and maintain cleanliness and housekeeping standards in the reception area.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer phones and welcome customers courteously, providing necessary support to enhance comfort and satisfaction until attended by the relevant personnel.
  • •Handle customers efficiently (in person or over the phone), providing information, service booking, and guidance.
  • •Seat and prepare customers for service, then direct them to the relevant Service Advisor; manage quick customer attendance to reduce waiting time.
  • •Support telemarketing activities during campaigns and call customers for follow-up feedback on ATM visits.
  • •Assist reception with courtesy vehicles and ensure reception cleanliness, hygiene, and housekeeping standards.

Key Requirements

  • •High school certificate.
  • •1-2 years of relevant experience.
  • •Customer service skills; customer service certification is an advantage.
  • •Exposure to a multicultural environment.
  • •Excellent communication skills.
Experience:1-2 years
Education:High School
Skills:Customer serviceCommunicationPleasant personality

Eligibility

Nationality:UAE National

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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