Ward Host

Bupa
United Kingdom
Workplace: OnsiteFull timeGBP 13.14+ hourlyFunction: Hospitality & Food ServiceSkills: ["Customer service","Communication","Interpersonal skills","Attention to detail","Working under pressure"]

Deliver a five-star patient dining experience at Cromwell Hospital by supporting patients through their meal journey—explaining menus, taking accurate food and beverage orders, and serving meals at the right time and temperature. Manage dietary requirements, allergens, and special requests, liaise with ward and clinical teams to ensure safe service, respond to requests and concerns, complete food safety records, and maintain clean, well-stocked work areas.

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FursaFursa
Bupa
Bupa
1 day ago

Ward Host

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a five-star patient dining experience at Cromwell Hospital by supporting patients through their meal journey—explaining menus, taking accurate food and beverage orders, and serving meals at the right time and temperature. Manage dietary requirements, allergens, and special requests, liaise with ward and clinical teams to ensure safe service, respond to requests and concerns, complete food safety records, and maintain clean, well-stocked work areas.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Provide a five-star patient dining experience for patients, visitors and colleagues.
  • •Introduce patients to the dining service, explain menus and ordering processes, and take orders accurately.
  • •Support patients with menu selections while correctly managing dietary requirements, allergens, and special requests.
  • •Prepare, assemble and serve meals and beverages in line with service standards and food safety procedures.
  • •Liaise with ward and clinical teams, respond to requests and concerns, complete food safety records, and maintain clean working environments.

Pay and Benefits

Salary: GBP 13.14 hourly
Perks:PensionPaid LeaveLife InsuranceHealth InsuranceGym MembershipEmployee Assistance

Key Requirements

  • •Deliver excellent customer service in a fast-paced environment.
  • •Communicate confidently with patients and provide personalised service with attention to detail.
  • •Understand food safety, hygiene, and allergen awareness.
  • •Accurately take orders and support patient dining using tablets and electronic systems.
  • •Work flexible shifts including weekends and bank holidays.
Experience:HealthcareHospitality
Skills:Customer serviceCommunicationInterpersonal skillsAttention to detailWorking under pressure
Certifications:Level 2 Food Safety
Tech Stack:TabletsElectronic systemsEPOS

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn