Stage Experience Lead - Full Time (Edmonton, AB, CA, T5T 4J2)

Sephora
Edmonton
Workplace: OnsiteFull timeCAD 20 - 23.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Team leadership","Coaching","Client service"]

Oversee all sales-floor departments in a Sephora location, including Beauty, Skincare, Fragrance & Haircare, or a combination. Ensure on-stage cast execute Sephora’s selling model and deliver outstanding client service, including responding to client feedback and driving issues through the appropriate channels. Support World selling training, in-store events, and performance coaching through regular check-ins—while contributing to sales performance and business opportunities.

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FursaFursa
Sephora
Sephora
4 days ago

Stage Experience Lead - Full Time (Edmonton, AB, CA, T5T 4J2)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 47 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Oversee all sales-floor departments in a Sephora location, including Beauty, Skincare, Fragrance & Haircare, or a combination. Ensure on-stage cast execute Sephora’s selling model and deliver outstanding client service, including responding to client feedback and driving issues through the appropriate channels. Support World selling training, in-store events, and performance coaching through regular check-ins—while contributing to sales performance and business opportunities.
Location: Edmonton
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within a specific Sephora location and help achieve/exceed company objectives.
  • •Ensure on-stage cast properly execute Sephora’s selling model and support timely client feedback response.
  • •Partner with the direct manager to action client-related issues using the feedback tool or client service hotline.
  • •Support all World selling cast in being properly trained on Client Interactive Technology.
  • •Coach performance management situations within the assigned area and participate in regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders.
  • •Ability to train and develop cast to drive sales and deliver outstanding client service.
  • •Demonstrate a strong understanding of the store’s sales performance and business opportunities.
Experience:1-3 years
Skills:CommunicationInfluencingTeam leadershipCoachingClient service

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn