Store Manager Willis St

Pandora Group
New Zealand
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Coaching","Leadership","Analytical thinking","Team development"]

Lead daily store operations and deliver exceptional customer experiences as Pandora’s ultimate brand ambassador on the shop floor. Build a high-performance sales environment that exceeds customer expectations and drives commercial targets and KPIs. Coach and develop an Assistant Store Manager and retail team, manage performance with real-time feedback, and partner with Divisional Sales and HR on performance and policy concerns, ensuring timely visual merchandising and smooth operations.

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Pandora Group
Pandora Group
4 hours ago

Store Manager Willis St

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead daily store operations and deliver exceptional customer experiences as Pandora’s ultimate brand ambassador on the shop floor. Build a high-performance sales environment that exceeds customer expectations and drives commercial targets and KPIs. Coach and develop an Assistant Store Manager and retail team, manage performance with real-time feedback, and partner with Divisional Sales and HR on performance and policy concerns, ensuring timely visual merchandising and smooth operations.
Location: New Zealand
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Deliver exceptional customer experiences and represent the Pandora brand on the shop floor.
  • •Create a store culture where team members feel empowered to be outstanding brand ambassadors.
  • •Build and maintain a high-performance sales environment that exceeds customer expectations and targets KPIs.
  • •Lead, coach, and develop an Assistant Store Manager and a team of Retail Assistants using real-time feedback.
  • •Partner with the Divisional Sales Manager and Human Resources to address performance concerns or policy issues, ensuring timely visual merchandising and smooth operations.

Pay and Benefits

Perks:Staff DiscountPaid LeaveHealth InsuranceAnnual BonusEmployee AssistanceJewellery AllowanceWellness Stipend

Key Requirements

  • •Proven experience as a results-driven Store Manager (3–5 years) in a high-performance retail environment.
  • •Strong communication skills to engage with customers and people at all levels.
  • •Sharp business acumen and analytical thinking with a track record of delivering positive results.
  • •Ability to attract, develop, and retain high-performing teams, including succession planning and internal growth.
  • •Ability to lead, coach, and develop retail talent.
Experience:3-5 yearsRetail
Skills:CommunicationCoachingLeadershipAnalytical thinkingTeam development

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website