Scheduling Specialist, Network Operations

Carvana
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Multitasking","Prioritization","Communication","Problem-solving"]

Provide scheduling and troubleshooting support for the Market Operations Network, including publishing daily schedules and ensuring on-time delivery events. Serve as the first point of contact for network and scheduling issues, collaborating with Field Advocates, Leadership, Logistics, and Network Planning. When delays occur, conduct root-cause analysis and monitor resources to drive continuous improvement, using internal systems and strong analytical skills (including Google Sheets) to document and communicate changes.

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FursaFursa
Carvana
Carvana
1 day ago

Scheduling Specialist, Network Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Provide scheduling and troubleshooting support for the Market Operations Network, including publishing daily schedules and ensuring on-time delivery events. Serve as the first point of contact for network and scheduling issues, collaborating with Field Advocates, Leadership, Logistics, and Network Planning. When delays occur, conduct root-cause analysis and monitor resources to drive continuous improvement, using internal systems and strong analytical skills (including Google Sheets) to document and communicate changes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Generate and publish daily activity schedules for field teams across the Market Operations Network.
  • •Act as the first point of contact for network or scheduling issues within a market.
  • •Use internal systems to gather data and collaborate across teams to minimize delivery delays.
  • •Conduct root-cause analysis during delivery delays and monitor resources to ensure continuous improvement.
  • •Document real-time adjustments and communicate updates to Market Operations Field Leadership.

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •High school diploma (or GED) or equivalent experience.
  • •2+ years of experience in a Customer Experience role.
  • •1+ years of practical experience in Market Operations, Retail, Maintenance, or Logistics.
  • •Ability to multitask, prioritize, and work professionally in a fast-paced environment.
  • •Ability to commute to the Atlanta Union City location or Tempe HQ office and work hourly demands that may include evenings, weekends, and holidays.
Experience:2+ years
Education:High School
Skills:Customer serviceMultitaskingPrioritizationCommunicationProblem-solving
Tech Stack:Google Sheets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn