Resource Coordinator

Trane Technologies
Baton Rouge
Workplace: HybridFull timeUSD 47,310 - 66,465 hourlyFunction: Executive & General ManagementExperience: 1+ yearsSkills: ["Customer service","Phone communication","Organization","Multitasking","Attention to detail"]

Coordinate and dispatch service resources for HVAC repair and service agreements, ensuring customer concerns are addressed and work orders and project paperwork are processed accurately. You’ll schedule personnel, materials, subcontractors, and equipment based on project needs, communicate daily with field technicians, and coordinate priorities with service and project stakeholders. This onsite-first role (with Fridays flexible) requires strong customer service skills and proficiency with office tools like Word, Excel, Outlook, and Windows.

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Trane Technologies
Trane Technologies
1 day ago

Resource Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Coordinate and dispatch service resources for HVAC repair and service agreements, ensuring customer concerns are addressed and work orders and project paperwork are processed accurately. You’ll schedule personnel, materials, subcontractors, and equipment based on project needs, communicate daily with field technicians, and coordinate priorities with service and project stakeholders. This onsite-first role (with Fridays flexible) requires strong customer service skills and proficiency with office tools like Word, Excel, Outlook, and Windows.
Location: Baton Rouge
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with project managers and HVAC field technician supervisor to assign/dispatch controls and HVAC technicians.
  • •Coordinate with Parts Department and Acquisition as necessary to support operations.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests; generate work orders and reports.

Pay and Benefits

Salary: USD 47,310 - 66,465 hourly
Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or 3 years related experience and/or training with a HS Diploma/GED.
  • •Excellent customer service skills and comfort being effective on the phone.
  • •Highly organized with the ability to multitask and prioritize daily interruptions.
  • •Strong attention to detail in a fast-paced environment.
  • •Knowledge of Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:1+ yearsHVACEnergy Management SystemsTemperature Controls
Skills:Customer servicePhone communicationOrganizationMultitaskingAttention to detail
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn