Crescendo AI

1 month ago

Senior Marketing Operations Manager - BizTech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own the GTM “engine” by embedding AI into marketing operations and supporting cross-functional revenue operations initiatives. Partner with Marketing and Sales leaders to identify growth opportunities, redesign workflows, and improve efficiency and decision-making. Evolve pipeline-gen processes and the marketing tech stack (HubSpot, Clay, Apollo, etc.), manage HubSpot↔Salesforce lead scoring/attribution, and uphold data governance, segmentation, and database health while working West Coast hours.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Embed AI into how the GTM organization operates by identifying high-impact use cases, redesigning workflows, and improving efficiency, insight generation, and decision-making.
•Drive the evolution of pipeline generation processes and the underpinning marketing tech stack (HubSpot, Clay, Apollo, etc.).
•Manage and optimize HubSpot and its interaction with Salesforce to identify, score, track, and attribute leads across campaigns.
•Work cross-functionally with GTM teams to enable opportunity prioritization, pursuit, and handoffs while gathering feedback for testing and learning.
•Define and uphold data governance, segmentation, and database health across marketing systems.

Key Requirements

•7+ years in GTM Strategy & Ops / Marketing Operations BizTech supporting multi-segment, multi-product SaaS GTM motions (SMB + Enterprise, or PLG + Sales-led).
•Hands-on experience administering HubSpot, Salesforce, Clay, and Apollo.
•Strong analytical, system design, and documentation skills with the ability to translate business needs into scalable technical workflows.
•Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
•Fluency in AI-driven tools or agentic workflows to automate GTM tasks and enrich firmographic and demographic data.

Experience:7+ yearsSaaSB2BPLG

Skills:CommunicationDocumentationStrategic thinkingAnalytical rigorOperational discipline

Tech Stack:HubspotSalesforceClayApolloAPIs

Company Brief

Crescendo AI

Provides premium customer operations outsourcing—CX, trust & safety, content moderation, quality assurance—and integrates AI-enabled solutions following acquisition by Crescendo to offer combined people + AI customer support services.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Boise, United States

Founded: 2014

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Crescendo AI

1 month ago

Senior Marketing Operations Manager - BizTech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Embed AI into how the GTM organization operates by identifying high-impact use cases, redesigning workflows, and improving efficiency, insight generation, and decision-making.
•Drive the evolution of pipeline generation processes and the underpinning marketing tech stack (HubSpot, Clay, Apollo, etc.).
•Manage and optimize HubSpot and its interaction with Salesforce to identify, score, track, and attribute leads across campaigns.
•Work cross-functionally with GTM teams to enable opportunity prioritization, pursuit, and handoffs while gathering feedback for testing and learning.
•Define and uphold data governance, segmentation, and database health across marketing systems.

Key Requirements

•7+ years in GTM Strategy & Ops / Marketing Operations BizTech supporting multi-segment, multi-product SaaS GTM motions (SMB + Enterprise, or PLG + Sales-led).
•Hands-on experience administering HubSpot, Salesforce, Clay, and Apollo.
•Strong analytical, system design, and documentation skills with the ability to translate business needs into scalable technical workflows.
•Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
•Fluency in AI-driven tools or agentic workflows to automate GTM tasks and enrich firmographic and demographic data.

Experience:7+ yearsSaaSB2BPLG

Skills:CommunicationDocumentationStrategic thinkingAnalytical rigorOperational discipline

Tech Stack:HubspotSalesforceClayApolloAPIs

Company Brief

Crescendo AI

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Boise, United States

Founded: 2014

Glassdoor: 3.3

Website LinkedIn Glassdoor