Product Manager, Enterprise Agent Platform

Decagon
San Francisco
Workplace: OnsiteFull timeUSD 232,000 - 290,000 annuallyFunction: Product ManagementSkills: ["Strategic planning","Technical acumen","Enterprise customer communication","Product sense","Execution"]

Define the product foundation that enterprise teams use to build and run AI agents. Own initiatives end-to-end—from discovery and scoping through launch and adoption—covering integrations, headless/SDK deployment, external APIs, developer experience, and channel expansion. Partner with engineering, design, infrastructure, and security to address data handling, retention, and residency needs, and drive enterprise readiness across some of the world’s most influential businesses.

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FursaFursa
Decagon
Decagon
1 day ago

Product Manager, Enterprise Agent Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Define the product foundation that enterprise teams use to build and run AI agents. Own initiatives end-to-end—from discovery and scoping through launch and adoption—covering integrations, headless/SDK deployment, external APIs, developer experience, and channel expansion. Partner with engineering, design, infrastructure, and security to address data handling, retention, and residency needs, and drive enterprise readiness across some of the world’s most influential businesses.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Define the vision, strategy, and roadmap for developer experience, integration channels, and enterprise readiness.
  • •Decide what to build natively, what to make self-serve, and what to open up for customers and partners to extend.
  • •Partner with infrastructure and security on data handling, retention, and residency.
  • •Drive channel and partner expansion with go-to-market and business development, including marketplace listings and co-sell motions.
  • •Own initiatives end-to-end from discovery and scoping through launch and adoption.

Pay and Benefits

Salary: USD 232,000 - 290,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPensionParental LeaveFertility BenefitsMonthly Stipend

Key Requirements

  • •6+ years of relevant experience (e.g., product manager, founder, engineer, researcher).
  • •Experience building integrations, API platforms, or developer-facing products for engineers.
  • •Shipped products where the hard part was the long tail across many systems and inconsistent APIs.
  • •Experience with enterprise requirements such as security review, data handling, compliance artifacts, and deployment constraints.
  • •Strong technical acumen (APIs, auth, deployment models) and ability to read system design docs.
Experience:AI agentsDeveloper experienceEnterprise softwareIntegrationsRegulated industries
Skills:Strategic planningTechnical acumenEnterprise customer communicationProduct senseExecution
Tech Stack:APIsDeveloper experienceSDKsIntegrationsIPaaSRPABrowser automationHeadless deploymentSingle-tenant deploymentsOn-premise deployments

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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