CSR/Teller - Regency/Jacksonville FL - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Problem resolution","Communication","Risk awareness"]

Provide excellent customer service in all interactions while following bank risk appetite and policies. Handle daily office responsibilities, manage cash handling and balancing, and resolve consumer and business customer issues professionally. Listen to customer needs, ask questions, keep customer information confidential, respond promptly, and make consultative referrals to appropriate bankers and business partners using the right tracking tools.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

CSR/Teller - Regency/Jacksonville FL - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions while following bank risk appetite and policies. Handle daily office responsibilities, manage cash handling and balancing, and resolve consumer and business customer issues professionally. Listen to customer needs, ask questions, keep customer information confidential, respond promptly, and make consultative referrals to appropriate bankers and business partners using the right tracking tools.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent customer service, listening to customer needs and guiding customers to where their financial needs can be met.
  • •Follow policies and procedures while identifying, assessing, managing, monitoring, and reporting risks.
  • •Perform daily office responsibilities and maintain efficient office operations with the platform team.
  • •Maintain cash balancing records, find and correct outages, and enlist help as needed.
  • •Handle customer problems professionally and refer consultatively to bankers and business partners using appropriate tools for tracking.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/ability.
  • •Comfortable interacting confidently with the public and adhering to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to demonstrate sound judgment in decision-making and problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProblem resolutionCommunicationRisk awareness

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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