Float Personal Banker I- Glendale

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Professional communication","Judgment","Team collaboration","Confidentiality"]

Provide excellent customer care for daily transactions by answering inquiries, resolving issues, and referring customers to appropriate partners for products and services. Support a positive customer experience while maintaining confidentiality and adhering to Fifth Third policies and risk appetite. Manage daily office tasks with the platform team, handle cash with accurate records, keep up with policy updates, and meet sales referral goals through tracking and tool/dashboard reviews.

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FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Float Personal Banker I- Glendale

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide excellent customer care for daily transactions by answering inquiries, resolving issues, and referring customers to appropriate partners for products and services. Support a positive customer experience while maintaining confidentiality and adhering to Fifth Third policies and risk appetite. Manage daily office tasks with the platform team, handle cash with accurate records, keep up with policy updates, and meet sales referral goals through tracking and tool/dashboard reviews.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide customer support for daily transactions by addressing inquiries, resolving issues, and answering questions confidently.
  • •Refer customers to appropriate business partners for products and services uncovered during interactions.
  • •Maintain risk accountability by identifying, assessing, managing, monitoring, and reporting risks in line with policies and procedures.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations, including cash handling and balancing records.
  • •Maintain and use referral tracking tools and dashboards to monitor referral progression and ensure proper disposition, while meeting sales referral goals.

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •High school diploma/GED.
  • •2+ years of CSR experience and in-depth knowledge of retail policies and procedures to perform duties with minimal supervision.
  • •Extensive cash handling requiring the ability to perform advanced math functions and maintain accurate balancing records.
  • •Ability to interact professionally and confidently with the public and communicate clearly in oral and written form.
  • •SAFE Act registration required at the time of employment through NMLS.
Experience:2+ years
Education:High School
Skills:Customer serviceProfessional communicationJudgmentTeam collaborationConfidentiality
Certifications:SAFE Act (NMLS registration)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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