Customer Success Manager (fully remote Germany)

Own and manage a portfolio of mostly Mid Market customers, partnering with them to define success plans and KPIs. Drive adoption post-implementation to ensure retention, expansion, and satisfaction while acting as the voice of customers. Proactively use customer data to address issues and collaborate cross-functionally with Sales, Product, Engineering, Marketing, and Operations to deliver measurable outcomes across LumApps, Beekeeper, and Comeen.