Samsonite

1 month ago

Assistant Manager - Grand Central

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Join the luxury retail team as Assistant Manager at Grand Central. Lead client-centric service, drive store sales, and develop staff while upholding TUMI brand standards. Manage daily operations, schedule and payroll support, and ensure competitive KPI performance. Ideal candidates bring luxury retail experience, strong leadership, and a knack for coaching, with a focus on delivering an exceptional client experience in a fast-paced environment.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
•Display initiative, plan and prioritize, demonstrate strategic thinking, and champion change to drive store performance.
•Lead and develop store associates through training, coaching, and quarterly goal setting.
•Collaborate with Store Manager on recruiting, onboarding, and maintaining bench strength of candidates.
•Ensure compliance with policies, manage store operations and payroll assistance, and deliver a consistently superior client experience.

Pay and Benefits

Salary: USD 26.25 - 28.25 hourly

Perks:Health InsuranceDentalVision401kEmployee DiscountPaid LeavePet InsuranceLife Insurance

Key Requirements

•Strong luxury retail sales experience with a proven track record of hitting KPI targets (conversion, DPT, UPT) and delivering exceptional client service.
•Experience training and developing store staff, with a focus on coaching and performance feedback.
•Flexibility to work nights, weekends, mornings and holidays as needed.
•Excellent time management, organization, and integrity; ability to lead by example.
•Strong communication and relationship-building skills with a collaborative mindset.

Experience:RetailLuxury

Skills:Customer serviceLeadershipCommunicationTeamworkProblem-solving

Languages:English

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

1 month ago

Assistant Manager - Grand Central

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
•Display initiative, plan and prioritize, demonstrate strategic thinking, and champion change to drive store performance.
•Lead and develop store associates through training, coaching, and quarterly goal setting.
•Collaborate with Store Manager on recruiting, onboarding, and maintaining bench strength of candidates.
•Ensure compliance with policies, manage store operations and payroll assistance, and deliver a consistently superior client experience.

Pay and Benefits

Salary: USD 26.25 - 28.25 hourly

Perks:Health InsuranceDentalVision401kEmployee DiscountPaid LeavePet InsuranceLife Insurance

Key Requirements

•Strong luxury retail sales experience with a proven track record of hitting KPI targets (conversion, DPT, UPT) and delivering exceptional client service.
•Experience training and developing store staff, with a focus on coaching and performance feedback.
•Flexibility to work nights, weekends, mornings and holidays as needed.
•Excellent time management, organization, and integrity; ability to lead by example.
•Strong communication and relationship-building skills with a collaborative mindset.

Experience:RetailLuxury

Skills:Customer serviceLeadershipCommunicationTeamworkProblem-solving

Languages:English

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn