Order Processing Executive - Europe

Manage end-to-end customer order processing to ensure accurate data, timely execution, and proactive resolution of order and return issues. Handle customer and internal requests including Salesforce requests, reporting requirements, master data management, and credit returns while maintaining system upkeep. Identify operational problems, exceed global customer service KPIs and internal SLA targets, and provide clear, timely updates to stakeholders. Work onsite in Kuala Lumpur collaborating across regional customer care teams.