9 hours ago

TikTok Shop - Account Manager, FMCG (Thailand)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Drive growth for TikTok Shop merchants by acquiring and incubating brands and large merchants contributing meaningful GMV. Build and maintain relationships, negotiate and secure deals based on campaign and seasonality, and identify collaboration opportunities aligned to merchants’ short- and long-term plans. Ensure seller service quality by improving cancellation/return rates, shipping performance, and related factors to increase conversion and customer satisfaction.

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants contributing significant GMV
•Build and maintain merchant relationships and negotiate deals based on campaign or seasonality
•Identify new collaboration opportunities and develop JBPs aligned to merchants’ short- and long-term plans
•Maintain seller service quality, including low cancellation and return rates and improved shipping performance
•Increase conversion rate and customer satisfaction by improving relevant service components

Key Requirements

•Minimum Bachelor’s degree or above
•2+ years’ experience in e-commerce, with direct experience in relevant categories preferred
•Proficiency in English and Thai
•Excellent interpersonal and negotiation skills
•Strong attention to detail and affinity with numbers, logic, and problem-solving

Experience:2+ yearsE-commerce

Education:Bachelor's

Skills:Interpersonal skillsNegotiationAttention to detailProblem-solvingTeamwork

Languages:EnglishThai

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

TikTok

9 hours ago

TikTok Shop - Account Manager, FMCG (Thailand)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants contributing significant GMV
•Build and maintain merchant relationships and negotiate deals based on campaign or seasonality
•Identify new collaboration opportunities and develop JBPs aligned to merchants’ short- and long-term plans
•Maintain seller service quality, including low cancellation and return rates and improved shipping performance
•Increase conversion rate and customer satisfaction by improving relevant service components

Key Requirements

•Minimum Bachelor’s degree or above
•2+ years’ experience in e-commerce, with direct experience in relevant categories preferred
•Proficiency in English and Thai
•Excellent interpersonal and negotiation skills
•Strong attention to detail and affinity with numbers, logic, and problem-solving

Experience:2+ yearsE-commerce

Education:Bachelor's

Skills:Interpersonal skillsNegotiationAttention to detailProblem-solvingTeamwork

Languages:EnglishThai

Tech Stack:ExcelPowerPoint

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn