Sephora

2 weeks ago

Services Lead, Stores - Full Time (Burnaby, BC, CA, V5C 3Z6)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead day-to-day service across all Sephora departments on the sales floor, ensuring Beauty Advisors follow the selling model and deliver outstanding client service. Support visual merchandising standards, execute store animations/updates, and act as Manager on Duty while engaging clients. Monitor sales performance and business opportunities, manage stage zoning, and adjust staffing as needed. Participate in interviewing and embody Sephora values to drive store results.

Location: Burnaby

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure Beauty Advisors execute Sephora’s selling model and align with department goals.
•Support visual merchandising by maintaining sales floor look and feel within company standards and executing updates/animations.
•Act as Manager on Duty and engage with cast and clients on-stage when possible.
•Use knowledge of store sales performance and opportunities to manage stage zoning and staffing levels.
•Participate in interviewing as needed and demonstrate Sephora values to drive employee engagement.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

•1 to 3 years’ experience in a similar role at a similar volume store, or equivalent internal experience.
•Proven ability to influence peers and provide feedback.
•Demonstrated strong client service skills.
•Effective time management and problem-solving skills.
•Experience supporting sales floor execution of a selling model and team goals.

Experience:1-3 years

Skills:Client serviceInfluencing peersProviding feedbackTime managementProblem-solving

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

2 weeks ago

Services Lead, Stores - Full Time (Burnaby, BC, CA, V5C 3Z6)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Burnaby

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure Beauty Advisors execute Sephora’s selling model and align with department goals.
•Support visual merchandising by maintaining sales floor look and feel within company standards and executing updates/animations.
•Act as Manager on Duty and engage with cast and clients on-stage when possible.
•Use knowledge of store sales performance and opportunities to manage stage zoning and staffing levels.
•Participate in interviewing as needed and demonstrate Sephora values to drive employee engagement.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

•1 to 3 years’ experience in a similar role at a similar volume store, or equivalent internal experience.
•Proven ability to influence peers and provide feedback.
•Demonstrated strong client service skills.
•Effective time management and problem-solving skills.
•Experience supporting sales floor execution of a selling model and team goals.

Experience:1-3 years

Skills:Client serviceInfluencing peersProviding feedbackTime managementProblem-solving

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn