Sr. Client Success Manager - Payments

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Consultative selling","Relationship management","Negotiation","Executive communication","Analytical and strategic planning"]

Own and grow relationships within an existing portfolio of enterprise customers by delivering strategic payment solutions. Serve as a trusted advisor to commercial and large account clients, presenting ROI-focused reviews to C-level stakeholders. Lead consultative sales engagements across card processing, ACH, fraud mitigation, and POS systems, negotiating terms and coordinating with product, operations, and compliance to ensure seamless delivery. Stay current on trends and regulatory changes.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Sr. Client Success Manager - Payments

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Last checked: 4 hours agoStatus: Live

Job Summary

Own and grow relationships within an existing portfolio of enterprise customers by delivering strategic payment solutions. Serve as a trusted advisor to commercial and large account clients, presenting ROI-focused reviews to C-level stakeholders. Lead consultative sales engagements across card processing, ACH, fraud mitigation, and POS systems, negotiating terms and coordinating with product, operations, and compliance to ensure seamless delivery. Stay current on trends and regulatory changes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Grow and maintain client relationships in an existing enterprise customer portfolio through consultative cross-selling of value-added services
  • •Serve as a trusted advisor and deliver strategic payment recommendations and performance reviews to C-level stakeholders
  • •Lead complex consultative sales engagements, negotiating pricing, terms, and contracts
  • •Collaborate with internal teams (product, operations, and compliance) to ensure seamless delivery and support of merchant services
  • •Monitor industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy

Pay and Benefits

Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •Bachelor’s degree in accounting, finance, accounting, or economics
  • •10+ years of merchant services and payments relationship or sales experience for financial technology or payments
  • •3+ years management experience
  • •Demonstrated ability to manage large or complex accounts and grow new relationships in commercial space
  • •Deep knowledge of payment products and strong executive communication and negotiation skills
Experience:10+ yearsPaymentsMerchant services
Education:Bachelor's in accounting, finance, accounting, or economics
Skills:Consultative sellingRelationship managementNegotiationExecutive communicationAnalytical and strategic planning
Tech Stack:O365MS WordMS ExcelPowerPointCard processingACHFraud mitigationPOS (point of service)

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn