Assistant Manager - IT Change and Release control

Qiddiya
Riyadh
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Presentation","Organization","Time management"]

Own IT Change and Release control by assessing and approving change/release requests, running CAB/ECAB governance, and maintaining the Change & Release Calendar. Plan and coordinate releases across DEV/SIT/UAT/PROD with readiness, rollback, testing evidence, and business/security sign-off. Track and improve KPIs, conduct post-implementation reviews, support audits, and communicate risks, dependencies, and status to stakeholders while applying ITIL-aligned governance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qiddiya
Qiddiya
2 days ago

Assistant Manager - IT Change and Release control

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own IT Change and Release control by assessing and approving change/release requests, running CAB/ECAB governance, and maintaining the Change & Release Calendar. Plan and coordinate releases across DEV/SIT/UAT/PROD with readiness, rollback, testing evidence, and business/security sign-off. Track and improve KPIs, conduct post-implementation reviews, support audits, and communicate risks, dependencies, and status to stakeholders while applying ITIL-aligned governance.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Review, assess, and validate change and release requests for risks, conflicts, dependencies, and business impact.
  • •Facilitate and govern Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings, ensuring clear decisions and accountability.
  • •Own and maintain the Change & Release Calendar, aligning changes, release windows, blackout periods, and business-critical events.
  • •Plan, coordinate, and govern software and infrastructure releases across DEV, SIT, UAT, and PROD with readiness, approvals, and adherence to release windows.
  • •Maintain auditable change/release documentation, monitor change/release KPIs, and conduct post-implementation reviews (PIRs) with lessons learned and corrective actions.

Key Requirements

  • •Bachelor’s degree in Information Technology, Computer Science, Information System, or related field.
  • •5+ years of experience in IT Change Management, IT Change & Release Management, or IT Service Management.
  • •ITIL Foundation certification.
  • •Strong communication, negotiation, and presentation skills.
  • •Practical knowledge of Agile, DevOps, and CI/CD pipelines, with ability to assess technical risks (without being execution-level technical).
Experience:5+ yearsIT service managementIT change managementIT operations
Education:Bachelor's in Information Technology, Computer Science, Information System or a related field
Skills:CommunicationNegotiationPresentationOrganizationTime management
Certifications:ITIL Foundation
Tech Stack:ITILAgileDevOpsCI/CDCloud environmentsDEVSITUATPRODRelease notesRollback procedures

Company Brief

Qiddiya
Developing Qiddiya City, a PIF-backed giga-project near Riyadh delivering theme parks, sports venues, cultural attractions, hospitality, and entertainment ecosystems to drive tourism, jobs, and economic diversification under Saudi Vision 2030.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Riyadh, Saudi Arabia
Founded: 2018
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor