Travel Consultant (Sales) Emirates Holidays UK

Emirates Group
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Relationship building","Customer service","Multitasking","Adaptability"]

Sell Emirates Holidays products to achieve sales revenue, margin, and passenger targets. Build itineraries for twin/multi-centre trips and upsell flights, rooms, meal plans, excursions, and tours. Manage delegated sales work and handle Salesforce inbox correspondence within SLAs. Stay current on air and non-air product offerings, communicate effectively to drive repeat business, and coordinate with third-party suppliers to meet customer requirements, including handling disruptions.

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FursaFursa
Emirates Group
Emirates Group
1 month ago

Travel Consultant (Sales) Emirates Holidays UK

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Source: Company careers pageValidated by: Fursa AI
Last checked: 44 minutes agoStatus: Live

Job Summary

Sell Emirates Holidays products to achieve sales revenue, margin, and passenger targets. Build itineraries for twin/multi-centre trips and upsell flights, rooms, meal plans, excursions, and tours. Manage delegated sales work and handle Salesforce inbox correspondence within SLAs. Stay current on air and non-air product offerings, communicate effectively to drive repeat business, and coordinate with third-party suppliers to meet customer requirements, including handling disruptions.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve sales revenue, margin, and passenger targets as assigned by the Manager.
  • •Build itineraries for twin or multi-centres and sell from ready-made product banks to meet sales KPIs.
  • •Upsell flights, rooms, meal plans, multi-centres, excursions, static tours, and tailor-made tours and itineraries.
  • •Handle delegated sales work and ad hoc tasks, including reports handling.
  • •Monitor Salesforce Sales inbox correspondence within required SLAs and manage customer communications, third-party supplier interactions, and disruptions such as cancellations.

Pay and Benefits

Perks:PensionHealth InsuranceLife InsuranceProfit ShareMeal AllowanceCommuter Benefits

Key Requirements

  • •Have the legal right to live and work in the U.K.; the company will not assist in obtaining visas/work permits.
  • •Ability to piece together itineraries and/or sell from ready-made product banks to achieve sales KPIs.
  • •Upsell flights, rooms, meal plans, multi-centres, excursions, static tours, and tailor-made itineraries and tours.
  • •Monitor and handle Salesforce Inboxes (Sales) correspondence within required SLAs and handle delegated sales work.
  • •Effectively communicate with customers to drive repeat business and build a direct customer database while ensuring KPIs are achieved.
Experience:Travel
Skills:CommunicationRelationship buildingCustomer serviceMultitaskingAdaptability
Tech Stack:Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emirates Group
The Emirates Group operates Emirates airline and related aviation services, providing passenger and cargo air transport, ground handling, and travel services worldwide with a large global network and integrated aviation operations.
Industry: Aviation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 1985
WebsiteLinkedIn