Sales and Service Leader - Full Time (New York, NY, US, 10012)

Sephora
New York
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Fast-paced adaptability"]

Lead and inspire a Sephora store team to deliver exceptional client service and achieve sales goals. Drive store success through client engagement, expert product knowledge, and personalized recommendations. Coach for growth by providing ongoing feedback and supporting onboarding and continuous learning across loyalty, products, and brand initiatives. Help with daily operations including inventory, visual merchandising, and maintaining store standards while fostering an inclusive, client-first environment.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (New York, NY, US, 10012)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead and inspire a Sephora store team to deliver exceptional client service and achieve sales goals. Drive store success through client engagement, expert product knowledge, and personalized recommendations. Coach for growth by providing ongoing feedback and supporting onboarding and continuous learning across loyalty, products, and brand initiatives. Help with daily operations including inventory, visual merchandising, and maintaining store standards while fostering an inclusive, client-first environment.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to lift/carry up to 50 pounds.
Experience:2+ years
Skills:LeadershipCoachingClient serviceCommunicationFast-paced adaptability

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn