Wing Assistant

2 days ago

Client Services Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Onboard and manage client accounts in the company platform, monitoring performance and optimizing results using budget, bids, segmentation, and ROI improvements. Lead regular trend and performance reviews, resolve technical/product/account issues, and document activities in HubSpot. Collaborate with internal teams to improve retention and support upsell and revenue growth by analyzing account data and identifying risks early.

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Accurately onboard clients into the company platform.
•Monitor client accounts and optimize account performance through budget, bid, segmentation, and ROI improvements.
•Prepare and conduct regular client trend and performance reviews.
•Resolve technical, product, and account-related issues in a timely manner.
•Document client interactions and account activities accurately in HubSpot, and recommend solutions/improvements based on client needs.

Pay and Benefits

Salary: PHP 75,000 - 77,000 monthly

Perks:Health InsurancePaid TrainingRemote WorkOvertime Pay

Key Requirements

•Onboard clients accurately into the company platform.
•Monitor assigned accounts and optimize performance using budget, bid, segmentation, and ROI improvements.
•Strong customer service and account management skills, with high attention to detail to proactively identify issues.
•Excellent verbal and written English communication skills, with ability to work independently after training.
•Experience using Microsoft Excel and other Microsoft Office applications; HubSpot experience is an advantage and SQL is a plus.

Skills:Analytical skillsCustomer serviceCommunicationAttention to detailProblem-solving

Languages:English

Tech Stack:Microsoft ExcelMicrosoft OfficeHubSpotSQL

Company Brief

Wing Assistant

Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.

Industry: Recruitment Agencies

Website

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Wing Assistant

2 days ago

Client Services Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Accurately onboard clients into the company platform.
•Monitor client accounts and optimize account performance through budget, bid, segmentation, and ROI improvements.
•Prepare and conduct regular client trend and performance reviews.
•Resolve technical, product, and account-related issues in a timely manner.
•Document client interactions and account activities accurately in HubSpot, and recommend solutions/improvements based on client needs.

Pay and Benefits

Salary: PHP 75,000 - 77,000 monthly

Perks:Health InsurancePaid TrainingRemote WorkOvertime Pay

Key Requirements

•Onboard clients accurately into the company platform.
•Monitor assigned accounts and optimize performance using budget, bid, segmentation, and ROI improvements.
•Strong customer service and account management skills, with high attention to detail to proactively identify issues.
•Excellent verbal and written English communication skills, with ability to work independently after training.
•Experience using Microsoft Excel and other Microsoft Office applications; HubSpot experience is an advantage and SQL is a plus.

Skills:Analytical skillsCustomer serviceCommunicationAttention to detailProblem-solving

Languages:English

Tech Stack:Microsoft ExcelMicrosoft OfficeHubSpotSQL

Company Brief

Wing Assistant

Industry: Recruitment Agencies

Website