Credit Control Officer

HSBC
Vietnam
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Interpersonal negotiation","Attention to compliance","Customer service","Case management"]

Manage daily credit control activities within HSBC’s in-house litigation team, keeping department records up to date and translating laws and contracts for collections casework. Draft legal documents, support head and staff, and engage with customers to resolve matters before further legal steps. Participate in mediation and court proceedings, follow up on cases and transfers, and advise on strategies with LGA and external lawyers while safeguarding the bank through strict compliance and internal controls.

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FursaFursa
HSBC
HSBC
1 day ago

Credit Control Officer

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Last checked: 5 hours agoStatus: Live

Job Summary

Manage daily credit control activities within HSBC’s in-house litigation team, keeping department records up to date and translating laws and contracts for collections casework. Draft legal documents, support head and staff, and engage with customers to resolve matters before further legal steps. Participate in mediation and court proceedings, follow up on cases and transfers, and advise on strategies with LGA and external lawyers while safeguarding the bank through strict compliance and internal controls.
Location: Vietnam
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Perform daily processing tasks within the in-house litigation team, including maintaining records and files.
  • •Translate laws and contracts, and draft legal documents for CCR collections.
  • •Support the head and professional staff of the department, including visiting/discussing with customers to resolve cases before further legal actions.
  • •Attend mediation board/institute proceedings and follow up on mediation and court cases, including transferring cases for further legal actions if settlement is not reached.
  • •Ensure strict compliance with LCM, DIMs, regional guidance, LGA FIMs procedures, and maintain internal controls to minimize operational risk.

Key Requirements

  • •1-3 years of experience and a Bachelor’s degree.
  • •Good knowledge of legislation and experience drafting legal documents (contracts, statements of claim).
  • •Administrative experience supporting in-house litigation/collections casework, including maintaining records and files.
  • •Excellent communication and interpersonal negotiation skills, with the ability to visit/discuss with customers when possible.
  • •Ensure compliance with LCM, DIMs, regional guidance, and internal control/audit procedures.
Experience:1-3 yearsBanking
Education:Bachelor's
Skills:CommunicationInterpersonal negotiationAttention to complianceCustomer serviceCase management
Languages:English
Tech Stack:PC

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn