Databricks

1 month ago

Staff Product Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Operational leader for the Bangalore support team, owning critical support workflows and rhythms, strengthening coverage across priority motions, and partnering with cross-functional teams to scale support. Drives shift scheduling, coverage planning, processes, and operating cadences while aligning Support, Product, Engineering, and R&D Ops to improve team effectiveness and close operational gaps.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Own shift scheduling and coverage planning to ensure the Bangalore team has consistent, effective operational support across priority workflows.
•Identify, prioritize, and close support coverage gaps across teams, regions, and operating hours, and drive clear action plans with leadership.
•Act as the day-to-day operational leader and partner for the Bangalore support team, helping translate team priorities into execution.
•Establish, scale, and continuously improve core support processes, operating cadences, and team workflows.
•Partner closely with Support, Product, Engineering, and R&D Ops to drive cross-functional alignment on support workflows, role clarity, playbooks, and execution priorities.

Key Requirements

•10 to 15+ years of experience in product operations, support operations, program management, or a similar cross-functional operational leadership role.
•Experience managing or influencing workforce planning, shift coverage, or service delivery models.
•Strong cross-functional leadership, with a track record of partnering effectively with Support, Product, Engineering, and Operations teams.
•Excellent and proven ability to manage multiple cross-functional projects with competing priorities.
•Advanced level of working knowledge of the Google Suite of products and AI-first working style (e.g., Claude Code, ChatGPT, Glean, NotebookLM).

Experience:10-15 yearsAIProduct operationsOperations leadership

Skills:LeadershipCommunicationStakeholder managementExecutionProblem-solving

Languages:English

Tech Stack:Google WorkspaceClaude CodeChatGPTGleanNotebookLMDatabricks AI assistants

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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Databricks

1 month ago

Staff Product Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Own shift scheduling and coverage planning to ensure the Bangalore team has consistent, effective operational support across priority workflows.
•Identify, prioritize, and close support coverage gaps across teams, regions, and operating hours, and drive clear action plans with leadership.
•Act as the day-to-day operational leader and partner for the Bangalore support team, helping translate team priorities into execution.
•Establish, scale, and continuously improve core support processes, operating cadences, and team workflows.
•Partner closely with Support, Product, Engineering, and R&D Ops to drive cross-functional alignment on support workflows, role clarity, playbooks, and execution priorities.

Key Requirements

•10 to 15+ years of experience in product operations, support operations, program management, or a similar cross-functional operational leadership role.
•Experience managing or influencing workforce planning, shift coverage, or service delivery models.
•Strong cross-functional leadership, with a track record of partnering effectively with Support, Product, Engineering, and Operations teams.
•Excellent and proven ability to manage multiple cross-functional projects with competing priorities.
•Advanced level of working knowledge of the Google Suite of products and AI-first working style (e.g., Claude Code, ChatGPT, Glean, NotebookLM).

Experience:10-15 yearsAIProduct operationsOperations leadership

Skills:LeadershipCommunicationStakeholder managementExecutionProblem-solving

Languages:English

Tech Stack:Google WorkspaceClaude CodeChatGPTGleanNotebookLMDatabricks AI assistants

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn