Strategic Account Lead [Missouri]

Pulley (permitting)
Missouri
Workplace: RemoteFull timeUSD 120,000 - 140,000 annuallyFunction: Administration & Executive AssistanceExperience: 4-8 yearsSkills: ["Customer obsession","Relationship building","Communication","Organization","Cross-functional collaboration"]

Own 1–2 of Pulley’s largest enterprise accounts as the primary point of contact, translating customer needs into internal execution. Maintain visibility into the customer’s full project portfolio, run regular check-ins and monthly reviews, and partner on QBRs/renewals. Represent the customer in key city/AHJ meetings when needed, onboard new stakeholders as programs grow, and ensure internal teams have clear, timely program context to drive successful delivery.

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Pulley (permitting)
Pulley (permitting)
21 hours ago

Strategic Account Lead [Missouri]

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Last checked: 11 hours agoStatus: Live

Job Summary

Own 1–2 of Pulley’s largest enterprise accounts as the primary point of contact, translating customer needs into internal execution. Maintain visibility into the customer’s full project portfolio, run regular check-ins and monthly reviews, and partner on QBRs/renewals. Represent the customer in key city/AHJ meetings when needed, onboard new stakeholders as programs grow, and ensure internal teams have clear, timely program context to drive successful delivery.
Location: Missouri
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own 1–2 enterprise accounts as the main point of contact and the link between customer needs and internal delivery
  • •Maintain portfolio visibility and program coordination, representing the full program confidently and flagging risks early
  • •Lead customer relationship management through proactive communication, check-ins, monthly account reviews, and support for QBRs/renewals
  • •Onboard new stakeholders on both sides as the account and program grow, including training and coordinating with outside collaborators
  • •Serve as the internal voice of the customer by turning account feedback into clear inputs for internal teams and helping unblock customer-driven issues

Pay and Benefits

Salary: USD 120,000 - 140,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •4–8 years of experience in project management, program management, or a related client-facing role
  • •Background in construction, real estate, architecture, permitting, or a related field
  • •Customer-obsessed approach with proactive, trust-building communication
  • •Demonstrated ability to go deep on a large, complex project or program and oversee concurrent workstreams
  • •Strong communication skills to translate complex updates into crisp, customer-facing language
Experience:4-8 yearsConstructionReal estateArchitecturePermittingHigh-growth startups
Skills:Customer obsessionRelationship buildingCommunicationOrganizationCross-functional collaboration
Tech Stack:AirtableNotionAsanaData dashboardsNo-code

Company Brief

Pulley (permitting)
Pulley (withpulley.com) provides an AI‑powered permitting platform and expert-backed services to help commercial project teams identify requirements, submit applications, track reviews across 19,000+ jurisdictions, and secure approvals faster.
Industry: Construction Tech
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn