Visa

1 month ago

Sr.Client Consulting Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead data-driven strategies for credit and debit card portfolio growth, partnering with clients as a trusted advisor. Drive customer acquisition, activation, engagement, and incremental spend through lifecycle management and end-to-end campaign planning (strategy, design, targeting). Diagnose performance drivers, design customer journeys, define test plans, and translate objectives into offer constructs and measurement frameworks while monitoring market trends and presenting results to senior stakeholders. Hybrid role in Singapore.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Sr. Manager level

Key Responsibilities

•Develop and refine end-to-end strategies to improve KPIs across acquisition, activation, usage, retention, cross-/up-sell, attrition reduction, credit losses, and ROI.
•Diagnose performance drivers and recommend segment-level interventions by lifecycle stage.
•Design customer journeys for onboarding through retention/win-back, defining treatments and A/B or multivariate test plans.
•Translate portfolio objectives into campaign strategies including offer constructs, eligibility, targeting rules, suppression logic, and measurement frameworks.
•Prepare executive-ready documentation and presentations, and monitor market trends (rewards, interchange, merchant offers, embedded finance, tokenization, BNPL, digital wallets) to recommend portfolio interventions.

Key Requirements

•8-12 years experience in cards/payments, banking, or consulting with hands-on ownership of cards portfolio optimization, lifecycle programs, and campaign management.
•Experience with offer optimization, rewards strategy, merchant-funded offers, and partnerships.
•Familiarity with credit risk fundamentals (underwriting policy, line management) and how they interact with spend growth strategies.
•Deep understanding of credit/debit card economics (interchange, rewards liability, acquisition cost, NPV/CLV, revolve/repay dynamics) and spend drivers.
•Practical knowledge of card network operating rules and compliance/data privacy/fair marketing practices and how they impact strategy and campaigns.

Experience:8-12 yearsCards/paymentsBankingConsulting

Skills:CommunicationPresentationStakeholder managementProject managementCross-functional collaboration

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Visa

1 month ago

Sr.Client Consulting Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Sr. Manager level

Key Responsibilities

•Develop and refine end-to-end strategies to improve KPIs across acquisition, activation, usage, retention, cross-/up-sell, attrition reduction, credit losses, and ROI.
•Diagnose performance drivers and recommend segment-level interventions by lifecycle stage.
•Design customer journeys for onboarding through retention/win-back, defining treatments and A/B or multivariate test plans.
•Translate portfolio objectives into campaign strategies including offer constructs, eligibility, targeting rules, suppression logic, and measurement frameworks.
•Prepare executive-ready documentation and presentations, and monitor market trends (rewards, interchange, merchant offers, embedded finance, tokenization, BNPL, digital wallets) to recommend portfolio interventions.

Key Requirements

•8-12 years experience in cards/payments, banking, or consulting with hands-on ownership of cards portfolio optimization, lifecycle programs, and campaign management.
•Experience with offer optimization, rewards strategy, merchant-funded offers, and partnerships.
•Familiarity with credit risk fundamentals (underwriting policy, line management) and how they interact with spend growth strategies.
•Deep understanding of credit/debit card economics (interchange, rewards liability, acquisition cost, NPV/CLV, revolve/repay dynamics) and spend drivers.
•Practical knowledge of card network operating rules and compliance/data privacy/fair marketing practices and how they impact strategy and campaigns.

Experience:8-12 yearsCards/paymentsBankingConsulting

Skills:CommunicationPresentationStakeholder managementProject managementCross-functional collaboration

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor