Commercial Account Manager

Common Room
United States
Workplace: RemoteFull timeUSD 140,000 - 175,000 annuallyFunction: Customer Success & Account ManagementExperience: 1-4 yearsSkills: ["Communication","Collaboration","Problem-solving"]

Own a portfolio of Growth customers and manage their post-sales lifecycle, driving renewals and expansion. Collaborate with Customer Success, Solutions, and Sales to ensure customers realize value, while identifying upsell opportunities and guiding them through commercial negotiations. Remote-friendly GTM role focused on growing revenue and adopting modern, signal-driven approaches.

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Common Room
Common Room
8 months ago

Commercial Account Manager

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Last checked: 9 days agoStatus: Live

Job Summary

Own a portfolio of Growth customers and manage their post-sales lifecycle, driving renewals and expansion. Collaborate with Customer Success, Solutions, and Sales to ensure customers realize value, while identifying upsell opportunities and guiding them through commercial negotiations. Remote-friendly GTM role focused on growing revenue and adopting modern, signal-driven approaches.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a portfolio of Growth customers with responsibility for renewals and expansion.
  • •Manage the full post-sales commercial lifecycle, from onboarding handoff through renewal.
  • •Proactively identify and develop upsell and expansion opportunities based on customer usage, maturity, and evolving needs.
  • •Partner closely with Customer Success, Solutions, and Sales to ensure customers realize value and are positioned for growth.
  • •Lead renewal and expansion conversations, including discovery, value articulation, and commercial negotiation.
Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 175,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kRemote WorkPaid LeavePaid HolidaysHome Office

Key Requirements

  • •1–4+ years of experience in Account Management, Customer Success, Sales, or a similar GTM role in B2B SaaS.
  • •Experience owning accounts end-to-end, from onboarding to renewal.
  • •Commercial mindset with comfort discussing value, growth, and pricing.
  • •Technically curious about GTM tooling, data flows, and integrations at a conceptual level.
  • •Willing to travel occasionally for customer meetings, events, or team offsites.
Experience:1-4 yearsB2B SaaSGTMSales
Skills:CommunicationCollaborationProblem-solving
Languages:English
Tech Stack:CRMGTM tooling

Company Brief

Common Room
Provides an AI-powered go-to-market platform that consolidates signals, identifies and enriches people and accounts, and automates activation for sales and marketing teams to improve targeting, engagement, and conversion.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Seattle, United States
Founded: 2020
Glassdoor
Glassdoor: 4.1
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