Patient Care Coordinator-Sturgis, MI

Sonova
United States
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Professional communication","Relationship building","Organization","Customer support","Attention to compliance"]

Coordinate patient care in the clinic by greeting patients, scheduling and confirming appointments, placing outbound calls for follow-ups, and maintaining accurate patient files. Verify insurance benefits and authorizations, provide first-level patient support, check patients in/out, and process payments. Assist with repairs under supervision, manage orders and inventory, prepare deposits and daily finance reports, and support monthly community outreach events.

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FursaFursa
Sonova
Sonova
13 hours ago

Patient Care Coordinator-Sturgis, MI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate patient care in the clinic by greeting patients, scheduling and confirming appointments, placing outbound calls for follow-ups, and maintaining accurate patient files. Verify insurance benefits and authorizations, provide first-level patient support, check patients in/out, and process payments. Assist with repairs under supervision, manage orders and inventory, prepare deposits and daily finance reports, and support monthly community outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and checking patients in/out.
  • •Schedule and confirm appointments, place outbound calls for follow-up hearing tests and evaluations, and maintain patient files/notes.
  • •Verify insurance benefits/details and complete benefit checks and authorization for each patient’s insurance.
  • •Process payments, collect and process patient intake forms, and assist with support needs within the clinic.
  • •Manage orders and inventory, submit supply requests, prepare bank deposits and daily finance reports, and support community outreach events.

Pay and Benefits

Salary: USD 19 - 21 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent.
  • •2+ years preferred experience in a health care environment.
  • •Previous customer service experience required.
  • •Ability to communicate professionally both verbally and in writing.
  • •Knowledge of HIPAA regulations; experience with Microsoft Office and Outlook required.
Experience:2+ yearsHealthcareCustomer serviceHearing careHearing aids
Education:High School in High school diploma or equivalent
Skills:Professional communicationRelationship buildingOrganizationCustomer supportAttention to compliance
Tech Stack:Microsoft OfficeOutlookHIPAAEMR/EHRHireVue

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website