PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 17+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Active listening","Communication","Work ethic","Ability to follow directions"]

Assist customers at Horny Toad Harley-Davidson by scheduling service appointments, collecting customer and vehicle information, and helping walk-in and telephone customers find the right parts and accessories. Prepare accurate written labor and parts cost estimates, monitor repair progress, and update customers on changes to time and cost. Obtain proper authorization before repairs and provide friendly, responsive customer service in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonic Automotive
Sonic Automotive
2 days ago

PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Assist customers at Horny Toad Harley-Davidson by scheduling service appointments, collecting customer and vehicle information, and helping walk-in and telephone customers find the right parts and accessories. Prepare accurate written labor and parts cost estimates, monitor repair progress, and update customers on changes to time and cost. Obtain proper authorization before repairs and provide friendly, responsive customer service in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Schedule service appointments and obtain customer and vehicle data prior to arrival.
  • •Greet customers in a timely and friendly manner.
  • •Help walk-in and telephone customers determine and supply parts and accessories.
  • •Provide complete and accurate written cost estimates for labor and parts.
  • •Check repair progress and contact customers regarding changes in estimated time and cost; obtain proper authorization before repairs.

Pay and Benefits

Salary: USD 17 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveRemote WorkGym MembershipVehicle DiscountLearning Budget

Key Requirements

  • •General knowledge of vehicle mechanical operations.
  • •Strong customer service skills and active listening/communication skills.
  • •Ability to follow directions and willingness to learn in a fast-paced environment.
  • •Respect for teammates and a positive outlook.
  • •Must have a valid driver’s license with a motorcycle endorsement.
Experience:Automotive
Skills:Customer serviceActive listeningCommunicationWork ethicAbility to follow directions
Licenses:Valid driver’s licenseMotorcycle endorsement
Languages:English (US)

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn