Burberry

6 days ago

Department Manager - Serravalle Designer Outlet (Serravalle Scrivia, , IT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Lead and inspire a department team of 39 at the Serravalle Outlet to deliver exceptional luxury customer experiences and drive commercial performance. Support the Store Manager and ASM in achieving category performance and business objectives, coach sales professionals with real-time feedback, monitor sales results and act on opportunities, and uphold Burberry behaviours and standards while collaborating to ensure smooth, consistent store operations.

Location: Italy

Workplace: Onsite

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Support the Store Manager and ASM in driving category performance and achieving commercial objectives.
•Lead, coach, and develop a team of sales professionals to deliver an exceptional luxury customer experience.
•Provide real-time feedback and performance coaching to strengthen individual and team effectiveness.
•Monitor sales performance, identify opportunities, and implement actions to optimize results.
•Champion Burberry behaviours and standards and collaborate with store leadership to ensure smooth operations.

Key Requirements

•Previous experience leading teams in a retail, luxury, or customer-focused environment.
•Strong people management skills to motivate, coach, and develop others.
•Commercial mindset with a proven ability to drive performance and achieve business goals.
•Passion for delivering exceptional customer experiences and building lasting client relationships.
•Confident communication and adaptability in a fast-paced environment while maintaining high standards.

Experience:RetailLuxuryCustomer-focused

Skills:LeadershipPeople managementCoachingCommercial mindsetCommunication

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

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Burberry

6 days ago

Department Manager - Serravalle Designer Outlet (Serravalle Scrivia, , IT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Italy

Workplace: Onsite

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Support the Store Manager and ASM in driving category performance and achieving commercial objectives.
•Lead, coach, and develop a team of sales professionals to deliver an exceptional luxury customer experience.
•Provide real-time feedback and performance coaching to strengthen individual and team effectiveness.
•Monitor sales performance, identify opportunities, and implement actions to optimize results.
•Champion Burberry behaviours and standards and collaborate with store leadership to ensure smooth operations.

Key Requirements

•Previous experience leading teams in a retail, luxury, or customer-focused environment.
•Strong people management skills to motivate, coach, and develop others.
•Commercial mindset with a proven ability to drive performance and achieve business goals.
•Passion for delivering exceptional customer experiences and building lasting client relationships.
•Confident communication and adaptability in a fast-paced environment while maintaining high standards.

Experience:RetailLuxuryCustomer-focused

Skills:LeadershipPeople managementCoachingCommercial mindsetCommunication

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn