Live Virtual Teller / ITM Specialist Tupelo, MS (onsite position)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Product ManagementEducation: high_schoolSkills: ["Customer service","Communication","Problem-solving","Confidentiality","Time management"]

Accurately process teller transactions through the Interactive Teller Machine (ITM) and assist customers via video, including balance inquiries, transfers, deposits, loan payments, and account research. Present and explain financial products and services, handle discrepancies and sensitive information with confidentiality, and maintain customer ownership from start to resolution. Complete compliance and training requirements, streamline ITM processes, and represent Huntington in a professional manner at an on-site office role.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
2 days ago

Live Virtual Teller / ITM Specialist Tupelo, MS (onsite position)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Accurately process teller transactions through the Interactive Teller Machine (ITM) and assist customers via video, including balance inquiries, transfers, deposits, loan payments, and account research. Present and explain financial products and services, handle discrepancies and sensitive information with confidentiality, and maintain customer ownership from start to resolution. Complete compliance and training requirements, streamline ITM processes, and represent Huntington in a professional manner at an on-site office role.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Process teller transactions efficiently and accurately via ITM machines, including deposits, withdrawals, transfers, loan payments, and balance inquiries.
  • •Resolve discrepancies, verify transactions, and complete timely account research and call backs when needed.
  • •Present and explain Huntington financial services and products, answering customer questions and meeting financial needs.
  • •Perform file maintenance tasks such as address changes, unlocking HNB OLB, and updating debit card limits.
  • •Complete compliance and training, seek ways to streamline ITM processes, and maintain confidentiality of customer and sensitive information.

Key Requirements

  • •High School Diploma, GED, or equivalent education.
  • •Strong customer service background.
  • •Ability to communicate verbally through video and remain comfortable on camera with a friendly, professional appearance.
  • •Ability to remain calm and handle difficult situations with accuracy.
  • •Ability to handle confidential account information with good judgment and discretion.
Education:High School
Skills:Customer serviceCommunicationProblem-solvingConfidentialityTime management
Tech Stack:Interactive Teller Machine (ITM)SkypeFaceTimeVideo Conf.CL machinesHNB OLB

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn