Associate Commercial / Commercial Manager - SG

Delivery Hero
Singapore
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Customer obsession","Communication","Relationship-building","Consultative sales","Organization"]

Manage and grow a portfolio of Singapore SMB clients while driving new customer acquisition for TabSquare. Own the full sales cycle from lead qualification through closing, tailor solutions to customer needs, and identify upsell opportunities. Act as the customer voice internally to improve products and processes, maintain CRM hygiene, forecast accurately, and use commercial analysis to mitigate churn risks and track performance.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Associate Commercial / Commercial Manager - SG

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of Singapore SMB clients while driving new customer acquisition for TabSquare. Own the full sales cycle from lead qualification through closing, tailor solutions to customer needs, and identify upsell opportunities. Act as the customer voice internally to improve products and processes, maintain CRM hygiene, forecast accurately, and use commercial analysis to mitigate churn risks and track performance.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Prospect, pitch, and close new SMB clients using outbound efforts, inbound leads, and partner referrals.
  • •Own the full sales cycle from lead qualification to closing, tailoring solutions to customer needs.
  • •Manage and grow an SMB client portfolio by building relationships and identifying upsell opportunities.
  • •Be the voice of the customer internally, ensuring feedback drives continuous product and process improvement.
  • •Maintain accurate CRM records and manage pipeline for activity, forecasting accuracy, and target achievement.

Key Requirements

  • •2-5+ years of experience in B2B sales and/or account management, ideally in SaaS, tech, or F&B/hospitality-related industries.
  • •Proven ability to manage a high-volume SMB portfolio while achieving sales and retention targets.
  • •Experience in solution-selling and consultative sales, uncovering business value for small to mid-sized customers.
  • •Excellent communication and relationship-building skills for both strategic discussions and day-to-day operations.
  • •Strong knowledge of the Singapore SMB market, including common challenges, buying behavior, and decision-making structures.
Experience:2+ yearsB2B salesAccount managementSaaSTechF&BHospitalitySMB
Skills:Customer obsessionCommunicationRelationship-buildingConsultative salesOrganization
Languages:English
Tech Stack:CRMHubSpotPipedriveSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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