Service Manager

EquipmentShare
Las Vegas
Workplace: OnsiteFull timeUSD 75,000 - 105,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Teamwork","Customer service","Communication"]

Lead a team of heavy equipment maintenance technicians at a rental facility in Las Vegas. You’ll manage work orders and machine service intervals, order parts, and diagnose issues using data from many equipment makes and models. The role also includes scheduling customer and company repairs, supervising quality and safety, and ensuring customers are fully satisfied through responsive communication and ongoing account relationship management.

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EquipmentShare
EquipmentShare
7 hours ago

Service Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead a team of heavy equipment maintenance technicians at a rental facility in Las Vegas. You’ll manage work orders and machine service intervals, order parts, and diagnose issues using data from many equipment makes and models. The role also includes scheduling customer and company repairs, supervising quality and safety, and ensuring customers are fully satisfied through responsive communication and ongoing account relationship management.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise a team of heavy equipment maintenance technicians and service personnel.
  • •Use technology to create, assign, and monitor work orders; track service intervals; order parts; and diagnose issues.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Maintain customer relationships and ensure customers are fully satisfied, including resolving inquiries, requests, and complaints.
  • •Train employees, support safe work practices, and maintain a safe work environment.

Pay and Benefits

Salary: USD 75,000 - 105,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3+ years of maintenance and service experience in the rental industry or a related construction field.
  • •Experience leading maintenance teams.
  • •Strong interpersonal, problem-solving, teamwork, and verbal/written communication skills.
  • •Ability to adapt to a fast-paced, growing environment and stay up to date on equipment products and services.
  • •High school diploma; trade school certificate preferred, with a valid driver’s license and acceptable driving record (must be at least 21 to operate a company vehicle).
Experience:Rental industryConstruction industryField serviceMaintenance and repair
Education:High School
Skills:Interpersonal skillsProblem-solvingTeamworkCustomer serviceCommunication
Licenses:Driver's license
Tech Stack:Work order systemT3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn