Senior Technical Account Manager - SIEM/Security Analytics

Anomali
Florida, Redwood City
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer-first","Communication","Presentation","Interpersonal","Problem-solving"]

Own the end-to-end customer adoption journey, from onboarding to full production maturity, for security teams using the Anomali platform. Provide technical expertise in CTI and SecOps to translate adoption into measurable security outcomes, manage QBRs/EBRs with analyst, director, and CISO stakeholders, monitor usage/ROI, and identify expansion and renewal risk. Serve as the customer’s advocate while coordinating with onboarding engineers, technical support, engineering, sales, and product.

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FursaFursa
Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the end-to-end customer adoption journey, from onboarding to full production maturity, for security teams using the Anomali platform. Provide technical expertise in CTI and SecOps to translate adoption into measurable security outcomes, manage QBRs/EBRs with analyst, director, and CISO stakeholders, monitor usage/ROI, and identify expansion and renewal risk. Serve as the customer’s advocate while coordinating with onboarding engineers, technical support, engineering, sales, and product.
Location: Florida, Redwood City
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive the customer adoption lifecycle from onboarding through full production maturity as the single accountable owner.
  • •Serve as a platform power user and provide technical advice to ensure effective use of Anomali’s technology.
  • •Plan and lead QBRs/EBRs with analyst, director, and CISO stakeholders to translate technical usage into security outcomes and business value.
  • •Proactively address customer technical requests, identify and resolve issues, and coordinate with onboarding engineers, technical support, and engineering.
  • •Track key account metrics, identify expansion and renewal risk signals from usage data and stakeholder relationships, and partner with Sales and Product Management on customer needs.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or related field; 3 years relevant experience in lieu of degree.
  • •5+ years in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in SaaS and cybersecurity.
  • •Demonstrated experience presenting to senior security leadership (Director/VP/CISO) and running QBRs/ERs that connect technical adoption to business outcomes.
  • •Expertise with at least one SIEM product (Splunk, QRadar, ArcSight), including implementation, configuration, integration, and optimization.
  • •Experience with enterprise accounts and SecOps/threat intel, including strong networking concepts, operating systems, log telemetry, and tools like Gainsight, Salesforce, and JIRA.
Experience:SaaSCybersecuritySIEMSecOpsThreat intelligence
Education:Bachelor's in Computer Science, Engineering, or related field
Skills:Customer-firstCommunicationPresentationInterpersonalProblem-solving
Tech Stack:Anomali PlatformCTISecOpsSOARSIEMEDRXDRSplunkQRadarArcsightGainsightSalesforceJIRAFirewallsSecurity Controls & LogsOperating Systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn