CSR/Teller- Lancaster, OH (River Valley)- Full Time

Provide excellent customer care for daily banking transactions, answering inquiries, resolving issues, and following bank policies. Maintain trust and confidentiality, support strong customer satisfaction, and handle customer problems professionally while escalating more complex cases when needed. Balance and manage daily office operations, stay current on retail policies and procedures, and meet referral expectations by initiating conversations and directing customers to appropriate business partners.