Rental Coordinator

EquipmentShare
Cincinnati
Workplace: OnsiteFull timeUSD 19.5 - 30Function: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate equipment rentals at a Cincinnati facility by guiding customers through the rental process, responding quickly to inquiries and issues, and maintaining strong customer relationships. Expand the customer base by building relationships with contractors and company principals, educating customers on how EquipmentShare saves money and improves efficiency. Use the proprietary T3 platform to keep rental information current so customers get the right equipment at the right time.

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EquipmentShare
EquipmentShare
7 hours ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate equipment rentals at a Cincinnati facility by guiding customers through the rental process, responding quickly to inquiries and issues, and maintaining strong customer relationships. Expand the customer base by building relationships with contractors and company principals, educating customers on how EquipmentShare saves money and improves efficiency. Use the proprietary T3 platform to keep rental information current so customers get the right equipment at the right time.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process
  • •Build relationships with contractors and construction company principals to expand the customer base
  • •Maintain and nurture customer relationships to ensure high satisfaction and keep customers informed of new offerings
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Salary: USD 19.5 - 30
Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipVolunteer TimeReimbursements

Key Requirements

  • •High school diploma or equivalent
  • •Strong listening skills and genuine care for solving customers’ problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Ability to adapt in a fast-paced environment and stay educated on EquipmentShare products and services
Education:High School
Skills:ListeningCustomer relationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn