Solution Advisor Associate - SAP Academy for Customer Success - Taiwan (Hybrid)

SAP
Taipei
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Cooperative","Problem-solving","Project management","Creative thinking","Emotional intelligence"]

Join the SAP Next Gen Academy for Customer Success as a Solution Advisor Associate, completing a 10-month program focused on customer-facing pre-sales expertise. You’ll gain SAP SuccessFactors knowledge, participate in discovery sessions and executive presentations, and deliver compelling software demonstrations. Through experiential learning, mentorship, and demand/deal support, you’ll help customers navigate digital transformation challenges and compete effectively in sales cycles.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Associate - SAP Academy for Customer Success - Taiwan (Hybrid)

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Job Summary

Join the SAP Next Gen Academy for Customer Success as a Solution Advisor Associate, completing a 10-month program focused on customer-facing pre-sales expertise. You’ll gain SAP SuccessFactors knowledge, participate in discovery sessions and executive presentations, and deliver compelling software demonstrations. Through experiential learning, mentorship, and demand/deal support, you’ll help customers navigate digital transformation challenges and compete effectively in sales cycles.
Location: Taipei
Workplace: Hybrid
Employment Type: Full time · 10 months
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Successfully complete a 10-month academy program that builds a foundation for a customer-facing career at SAP.
  • •Work with customers to gain real-world experience and help guide them through their digital transformation journey.
  • •Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
  • •Create and deliver engaging software demonstrations and provide deal support, including responding to requests for proposals.
  • •Support demand generation through marketing events and collaborate with the sales team to identify whitespace opportunities at existing accounts.
Travel: Medium travel

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes and exposure to relevant technologies/solutions.
  • •Technical and business process knowledge with hands-on experience using relevant technologies and industry-standard tools for solution delivery.
  • •Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
  • •Strong business acumen and proficiency in English for customer-facing collaboration.
Experience:2-3 yearsDigital transformationCloud solutionsAI
Skills:CooperativeProblem-solvingProject managementCreative thinkingEmotional intelligence
Languages:English
Tech Stack:SAP SuccessFactorsHR analyticsWorkforce planningTalent managementEmployee experience managementAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor