Valet, Villa (Seasonal) (Male, MV)

Kerzer International
Maldives
Workplace: OnsiteSeasonalFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Guest driven","Team player","Flawless communication","Well organized","Details oriented"]

Deliver exceptional, high-end personalized villa service by maintaining guest villas and outdoor areas to One&Only standards. Manage pre-arrival readiness, day and turndown service, minibar checks, laundry/pressing requests, and equipment upkeep while following lost-and-found and guest privacy/DND procedures. Provide “WOW” moments with decorations and ceremonies as allocated, communicate guest preferences and requests promptly, and ensure accurate handovers at shift end.

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Kerzer International
Kerzer International
3 days ago

Valet, Villa (Seasonal) (Male, MV)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Deliver exceptional, high-end personalized villa service by maintaining guest villas and outdoor areas to One&Only standards. Manage pre-arrival readiness, day and turndown service, minibar checks, laundry/pressing requests, and equipment upkeep while following lost-and-found and guest privacy/DND procedures. Provide “WOW” moments with decorations and ceremonies as allocated, communicate guest preferences and requests promptly, and ensure accurate handovers at shift end.
Location: Maldives
Workplace: Onsite
Employment Type: Seasonal
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Maintain and clean guest villas, outdoor areas, and pantries to One&Only standards; follow housekeeping procedures, lost-and-found, and lost-and-found documentation steps.
  • •Prepare villas before arrivals with requested amenities; perform day and turndown service and update villa status upon completion.
  • •Handle guest-related tasks including laundry/pressing/dry cleaning, polishing/cleaning shoes, minibar checks/charging, and timely responses to requests within 10 minutes.
  • •Ensure guest privacy and confidentiality at all times, including strict adherence to DND procedures (SOP) and safe handling of guest information.
  • •Support guest experience enhancements such as bed decorations, bath ceremonies, balloon decorations, and VIP/amenity checks; report defects/incidents and complete accurate shift handovers.

Key Requirements

  • •Minimum 2 years of experience in housekeeping or a customer service-related field, preferably hospitality.
  • •Fluent in English and able to communicate clearly with guests and colleagues in person and by telephone.
  • •Strong guest-driven service mindset with luxury service standards and excellent attention to detail.
  • •Ability to work proactively, meet deadlines, and follow instructions with minimal supervision.
  • •Basic IT knowledge to operate in-villa devices (e.g., TV/sound system/coffee machine and guests’ entertainment devices) and consoles.
Experience:2+ yearsHospitalityCustomer serviceHousekeeping
Skills:Guest drivenTeam playerFlawless communicationWell organizedDetails oriented
Languages:English
Tech Stack:PlayStationLaptopsTVInternet connectionsDVDIPodIPadIPhoneSound systemCoffee machineSafeMinibar

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn