Area Manager - Islamabad

Delivery Hero
Islamabad
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: bachelorsSkills: ["Leadership","Training","Performance management","Cross-functional collaboration","Operational compliance"]

Own end-to-end performance for a cluster of dark stores in your assigned area, acting as the operational owner between store teams and commercial & supply-chain partners. Oversee daily operations across Mart and Franchise formats, manage P&L, and drive KPI results including order fulfillment time, order accuracy, and inventory health. Lead, train, and review Store Managers, ensure store SOP compliance (including food safety and hygiene), and run audits covering safety, cleanliness, and equipment maintenance.

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FursaFursa
Delivery Hero
Delivery Hero
15 hours ago

Area Manager - Islamabad

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end performance for a cluster of dark stores in your assigned area, acting as the operational owner between store teams and commercial & supply-chain partners. Oversee daily operations across Mart and Franchise formats, manage P&L, and drive KPI results including order fulfillment time, order accuracy, and inventory health. Lead, train, and review Store Managers, ensure store SOP compliance (including food safety and hygiene), and run audits covering safety, cleanliness, and equipment maintenance.
Location: Islamabad
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee daily operations of all dark stores in the assigned cluster across Mart and Franchise formats, tracking performance against KPIs.
  • •Own P&L for the cluster by controlling operating costs and reducing inventory holding and wastage.
  • •Drive Order Fulfillment Time (OFT) performance and ensure order accuracy and completion through staff training and picking/packing SOP compliance.
  • •Manage inventory health by ensuring store managers follow FEFO/FIFO, expiry management, and damage control principles.
  • •Lead, train, and motivate Store Managers and floor staff; conduct performance reviews, manage scheduling/attendance/discipline, and ensure food safety, hygiene, and local regulatory compliance.

Key Requirements

  • •Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field.
  • •4–6 years of experience in operations, preferably in quick commerce, dark stores, cloud kitchens, or retail/QSR chains.
  • •Working knowledge of quick commerce fulfillment metrics such as OFT, nSFR, and shrinkage.
  • •Experience managing multiple locations, cross-functional teams, and Direct/Franchise stores or mixed-format networks.
Experience:4-6 yearsQuick commerceDark storesCloud kitchensRetailQSR chainsFranchise operations
Education:Bachelor's in Business Administration, Operations, Supply Chain, or a related field
Skills:LeadershipTrainingPerformance managementCross-functional collaborationOperational compliance
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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