Service Experience Consultant, AP Go-To-Market Services (Product Delivery, API integration, implementation consultant) (8+years

Visa
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Client focus","Problem solving","Communication","Stakeholder management","Self-management"]

Design and deliver end-to-end client implementations for new payment solutions across Visa’s Asia Pacific Service Experience team. Lead technical solutioning, client pilots, and scalable support migrations to improve operational efficiency. Serve as a subject matter expert across APIs, implementation guides, client integration options, deployment, and post-production support, using transaction-level and API field data to solve complex issues independently while coordinating with Product and Technology teams.

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FursaFursa
Visa
Visa
1 day ago

Service Experience Consultant, AP Go-To-Market Services (Product Delivery, API integration, implementation consultant) (8+years

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 days ago

Job Summary

Design and deliver end-to-end client implementations for new payment solutions across Visa’s Asia Pacific Service Experience team. Lead technical solutioning, client pilots, and scalable support migrations to improve operational efficiency. Serve as a subject matter expert across APIs, implementation guides, client integration options, deployment, and post-production support, using transaction-level and API field data to solve complex issues independently while coordinating with Product and Technology teams.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Design and enable delivery of a scalable, repeatable client service experience from implementation through support, anticipating deviations from the intended experience.
  • •Lead client technical solutioning discussions and run client pilots for new payment solutions.
  • •Define strategies to migrate support to wider Client Services teams with a focus on operational efficiency and optimization.
  • •Lead initiatives impacting clients from a business operations perspective, including changes to products, new product implementations, and the digital release cycle.
  • •Act as a subject matter expert across client service operations, APIs, implementation guides, integration options, deployment, and post-production support.

Key Requirements

  • •Bachelor’s degree in computer science, technology, or an equivalent field.
  • •Minimum 8+ years’ experience in product/project management or product development in the payments industry.
  • •Functional project management experience in a client-facing role.
  • •Understanding of digital payments and web-based technology including HTML, web-based service APIs, JSON, and XML.
  • •Working knowledge of core transaction processing (message routing, authorization, clearing & settlement).
Experience:PaymentsDigital paymentsAPI integrations
Education:Bachelor's in computer science, Technology
Skills:Client focusProblem solvingCommunicationStakeholder managementSelf-management
Tech Stack:APIHTMLJSONXML

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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