Field Service Specialist

Salesforce
London
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 7+ yearsEducation: bachelorsSkills: ["Technical leadership","Executive communication","Presentation","Risk management","Customer advocacy"]

Lead complex customer deal execution for Field Service by translating business needs into solution architectures and roadmaps. Partner with customers to understand their technology landscape, deliver targeted demos, and run technical design sessions covering scheduling, mobile capabilities, and asset management. Provide actionable recommendations, manage technical due diligence and risk, and establish Salesforce Field Service as the best choice through executive-level presentations and discovery calls.

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FursaFursa
Salesforce
Salesforce
2 months ago

Field Service Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead complex customer deal execution for Field Service by translating business needs into solution architectures and roadmaps. Partner with customers to understand their technology landscape, deliver targeted demos, and run technical design sessions covering scheduling, mobile capabilities, and asset management. Provide actionable recommendations, manage technical due diligence and risk, and establish Salesforce Field Service as the best choice through executive-level presentations and discovery calls.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Own the technical vision by translating complex business requirements into solution architectures and roadmaps leveraging resource and asset management, scheduling, and mobile technologies.
  • •Deliver end-to-end proof of value through targeted demos and architectural design of Field Service & Operations solutions.
  • •Lead technical design sessions to design and document domain-specific workflows and architectures aligned to client business objectives.
  • •Provide actionable technical recommendations and insights to drive Field Service usage at scale in production.
  • •Manage customer technical due diligence and risk assessment to ensure complex mobile and scheduling deployments meet enterprise requirements.

Key Requirements

  • •7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture focused on field service, asset management, or mobile workforce solutions.
  • •Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent practical experience).
  • •Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
  • •Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments.
  • •Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
Experience:7+ yearsEnterprise softwarePre-salesSolution consultingTechnical architectureField serviceAsset managementMobile workforce
Education:Bachelor's
Skills:Technical leadershipExecutive communicationPresentationRisk managementCustomer advocacy
Certifications:Salesforce Field Service ConsultantSalesforce Application ArchitectSalesforce System Architect
Tech Stack:Salesforce Field Service (FSL)Scheduling optimizationAsset managementMobileAPIsMiddlewareIoTAgentforceAI-driven schedulingAgentic workflow automation

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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