Manager FTC Ops - Doc Check & Lodgment

Mashreq
Bengaluru
Workplace: RemoteFull timeFunction: Executive & General ManagementSkills: ["Risk management","Due diligence","Customer advisory","Process adherence","Team coordination"]

Lead end-to-end management of export and import document checking and lodgment for trade finance across business segments. Advise customers and the product development team on export finance, document checking, letters of credit, collections, and risk participation, aligned with bank policies and ICC guidelines. Ensure risk and control measures, sanction checking, SLA adherence, complaint resolution, MBO delivery, reconciliation hygiene, and timely closure of audit observations, while driving automation and fast-track client delivery.

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FursaFursa
Mashreq
Mashreq
1 day ago

Manager FTC Ops - Doc Check & Lodgment

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead end-to-end management of export and import document checking and lodgment for trade finance across business segments. Advise customers and the product development team on export finance, document checking, letters of credit, collections, and risk participation, aligned with bank policies and ICC guidelines. Ensure risk and control measures, sanction checking, SLA adherence, complaint resolution, MBO delivery, reconciliation hygiene, and timely closure of audit observations, while driving automation and fast-track client delivery.
Location: Bengaluru
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Manage end-to-end export/import document checking and lodgment, including related sub-products and communications.
  • •Ensure risk and control measures are implemented and maintained across trade finance activities.
  • •Provide advice and consultation to commercial customers on export finance, document checking, letters of credit, collections, and risk participation.
  • •Advise the product development team on trade finance activities in accordance with international practices and ICC publications/rules.
  • •Monitor SLA adherence and processing quality, handle customer complaints, ensure MBOs on time, perform sanction checking, and close audit observations timely.

Key Requirements

  • •Ensure procedures comply with bank policy and ICC guidelines, including UCP/ISBP and relevant SOPs.
  • •Demonstrate due diligence in checking applications for priority customers and high-value transactions, including back-to-back and red clause letters of credit.
  • •Perform sanction checking of relevant parties and handle trade-based money laundering (TBML) document checks.
  • •Drive SLA adherence, service standards, charges recovery, and ensure no unattended reconciliation entries remain in Nostro or internal accounts daily.
  • •Provide advice to commercial customers and support product development activities for export finance and related trade products.
Experience:Trade financeExport financeImport financeLetters of creditCollections
Skills:Risk managementDue diligenceCustomer advisoryProcess adherenceTeam coordination

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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