Principal Managing Partner

Workday
Vancouver, Victoria
Workplace: HybridFull timeCAD 150,500 - 225,700 annuallyFunction: Communications, PR & CommunitySkills: ["Stakeholder management","Leadership","Communication","Relationship management","Strategic thinking"]

Senior leadership role overseeing a portfolio of cloud SaaS ERP deployments and customer success for Workday’s Managing Partner practice. You’ll manage executive relationships, orchestrate resources, drive renewals and adoption, collaborate with sales and product teams, and guide implementations across multiple customers in North America.

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FursaFursa
Workday
Workday
2 months ago

Principal Managing Partner

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Last checked: 27 days agoStatus: Live

Job Summary

Senior leadership role overseeing a portfolio of cloud SaaS ERP deployments and customer success for Workday’s Managing Partner practice. You’ll manage executive relationships, orchestrate resources, drive renewals and adoption, collaborate with sales and product teams, and guide implementations across multiple customers in North America.
Location: Vancouver, Victoria
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Director level

Key Responsibilities

  • •Advocate for assigned customers across Workday and orchestrate resources to fulfill Workday’s obligations.
  • •Promote a remarkable experience that smooths future renewals and collaborate with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem.
  • •Develop and sustain customer executive relationships and maintain accurate contact records of customer interactions in CRM software.
  • •Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer and engage the appropriate workmates to support account planning, feature adoption, and ecosystem activation strategies.
  • •Provide direction and support to a customer’s implementation team, especially as it relates to scope, budget, timeline and critical deployment issues, and participate in customer steering committee meetings.
Travel: Medium travel

Pay and Benefits

Salary: CAD 150,500 - 225,700 annually

Key Requirements

  • •10+ years deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level.
  • •2+ years direct experience with a cloud-native HR or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands-on configuration resource, or workmate.
  • •8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment.
  • •Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives.
  • •Ability to empower and lead a matrixed team of individuals at multiple levels within an organization and manage and prioritize multiple customers’ demands while balancing customer satisfaction with revenue targets.
Experience:CloudSaaSERPHRFinanceWorkday
Skills:Stakeholder managementLeadershipCommunicationRelationship managementStrategic thinking
Languages:English
Tech Stack:WorkdayCloudERPCRMSaaS

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn