Deal Strategy & Operations Manager

Cresta
India
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Communication","Influence without authority","Emotional intelligence","Judgment","Comfort with ambiguity"]

Own the strategy and execution of complex, non-standard enterprise deals, acting as the quarterback from pricing through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting long-term business interests. Drive quote-to-cash improvements, lead CPQ/CLM/Salesforce enhancements, run UAT and rollouts, and enable Sales through training and a self-service Deal Strategy Playbook.

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FursaFursa
Cresta
Cresta
3 days ago

Deal Strategy & Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the strategy and execution of complex, non-standard enterprise deals, acting as the quarterback from pricing through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting long-term business interests. Drive quote-to-cash improvements, lead CPQ/CLM/Salesforce enhancements, run UAT and rollouts, and enable Sales through training and a self-service Deal Strategy Playbook.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions.
  • •Build creative deal structures, pricing models, and commercial terms balancing speed, risk, margin, and customer experience.
  • •Own approval workflows and serve as escalation owner from first quote through final signature.
  • •Drive end-to-end improvements across the quote-to-cash lifecycle, including business requirements for CPQ/CLM/Salesforce enhancements, UAT, and rollouts.
  • •Provide ongoing Sales training on pricing and deal construction and maintain a self-service Deal Strategy Playbook.

Pay and Benefits

Equity and Bonus:Equity

Key Requirements

  • •5+ years of experience in Deal Desk/Deal Strategy/Commercial Operations/Revenue Operations/Legal Ops/Sales Operations.
  • •Proven ownership of complex enterprise SaaS deals from quote to cash.
  • •Hands-on experience administering or optimizing CPQ tools.
  • •Strong Salesforce fluency across quoting, approvals, and deal reporting.
  • •Solid understanding of enterprise SaaS contracting concepts such as order forms, MSA, DPA, and SOW.
Experience:5+ yearsEnterprise SaaS
Skills:CommunicationInfluence without authorityEmotional intelligenceJudgmentComfort with ambiguity
Languages:English
Tech Stack:SalesforceCPQCLM

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn