Business Office Associate- Full Time

CarMax
United States
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication"]

Support store operations by ensuring accurate processing of sales, auctions, and appraisals. Provide customer service while handling paperwork audits for deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions, including titles and payoffs, and perform cash management with deposits and security protocols. Assist multiple departments through overflow traffic, maintain confidentiality, and follow EH&S requirements in a fast-paced environment.

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CarMax
CarMax
3 hours ago

Business Office Associate- Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store operations by ensuring accurate processing of sales, auctions, and appraisals. Provide customer service while handling paperwork audits for deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions, including titles and payoffs, and perform cash management with deposits and security protocols. Assist multiple departments through overflow traffic, maintain confidentiality, and follow EH&S requirements in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn