Telephone Maintenance Technician

General Dynamics
Washington
Workplace: OnsiteFull timeUSD 81,349 - 97,750 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsSkills: ["Communication","Problem solving"]

Maintain, monitor, and troubleshoot telecommunications and video systems to meet operational standards for a FAA customer. You’ll analyze system usage, plan and execute moves and installations of telecom equipment, and keep detailed records and reports. The role also includes supporting vendor operations and providing end-user training for telecommunications and video features, with on-call support as needed.

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General Dynamics
General Dynamics
11 hours ago

Telephone Maintenance Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Maintain, monitor, and troubleshoot telecommunications and video systems to meet operational standards for a FAA customer. You’ll analyze system usage, plan and execute moves and installations of telecom equipment, and keep detailed records and reports. The role also includes supporting vendor operations and providing end-user training for telecommunications and video features, with on-call support as needed.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Analyze, maintain, and modify telecommunications and video systems to meet operational standards.
  • •Monitor telecommunications and video operations and vendor services.
  • •Plan, coordinate, and perform moves and installations of telecommunications equipment.
  • •Test, adjust, and troubleshoot complex hardware equipment as needed.
  • •Maintain records, prepare reports, and provide end-user training for telecom and video features.
Travel: Low travel

Pay and Benefits

Salary: USD 81,349 - 97,750 annually
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •3+ years of related experience maintaining telecommunications/video systems.
  • •Telecommunications and video experience with AVAYA and ZOOM platforms, including IP based telephony, PBX, and digital voice platforms.
  • •Ability to support end-users and provide communication and problem-solving in day-to-day operations.
  • •Agency-specific security requirements: must currently possess SECRET clearance.
  • •Technical training, certifications, or an IT-related degree is desirable.
Experience:3+ years
Education:
Skills:CommunicationProblem solving
Tech Stack:TelecommunicationsTelecommunication SystemsVideo SystemsAVAYAZOOMIP based telephonyPBXDigital Voice Platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Secret

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn